ISO 9001:2008 Overview and Internal Auditor Package
This course introduces the ISO 9001:2008 standard by presenting a brief history of the standard and then discussing the advantages this international model provides to any organization desiring to develop a quality management system built upon identifying the processes within a business, developing consistent production plans for that business and implementing structured improvements to succeed in today’s competitive marketplace.
Lesson 1: Introduction to ISO and its Purpose
- International Standards for Quality
- Definition of ISO
- International Trade
- The importance of ISO 9000
- The purpose of ISO
- Quality Systems
Lesson 2: Quality Management Principles
- The eight quality management principles
- Customer-Focused organization
- Leadership
- Involvement of people
- Process Approach
- System approach to management
- Continual improvement
- Factual approach to decision making
- Mutually beneficial supplier relationships
Lesson 3: Introduction to the Requirements of the ISO 9000:2008 Standard
- Interpretations of Key Terms
- Elements of A Quality System
- ISO 9000:2008 Standard
- Quality Management Process Model
- Quality System Requirements
- Management Responsibility
- Resource Management
- Product Realization
- Measurement, Analysis and Improvement
- Summary
ISO 9001:2008 Internal Auditor
Course Description:
This course will cover the aspects to becoming an internal auditor for ISO 9001:2008. You will understand the ISO 9001:2008 Requirements for a Quality system structure and documentation, plus Audit methodology and techniques. It will also cover and give practice on Internal audit non-compliance and how to convert a written procedure to a process map or flowchart.
This course includes the following lessons:
- Background and Development of ISO 9001:2008
- The Structure and Requirements of ISO 9001:2008
- The Process Management Approach
- Audit Preparation and Planning
Lesson 1: Background and Development of ISO 9001:2008
- Introduction
- Major Changes in ISO 9001:2008
- The Quality Management Principles
Lesson 2: The Structure and Requirements of ISO 9001:2008
- Introduction
- Evolution of the Standard
- ISO 9001:2008 Structure
- Open Ended Requirements
- The Documentation Requirements of ISO 9001:2008
Lesson 3: The Process Management Approach
- Introduction
- Process Management Approach
- The Planning Phase
- Establish Process Measurements
- Analyze the Process
- Design or Redesign the Process
- Process Mapping
Lesson 4: Audit Preparation and Planning
- Introduction
- Fundamentals of Internal Auditing
- Decide how to Audit

