ISO 9001:2008 Management Overview
This course introduces the ISO 9001:2008 standard by presenting a brief history of the standard and then discussing the advantages this international model provides to any organization desiring to develop a quality management system built upon identifying the processes within a business, developing consistent production plans for that business and implementing structured improvements to succeed in today’s competitive marketplace.
Lesson 1: Introduction to ISO and its Purpose
- International Standards for Quality
- Definition ISO
- International Trade
- The importance of ISO 9000
- The purpose of ISO
- Quality Systems
Lesson 2: Quality Management Principles
- The eight quality management principles
- Customer-Focused organization
- Leadership
- Involvement of people
- Process Approach
- System approach to management
- Continual improvement
- Factual approach to decision making
- Mutually beneficial supplier relationships
Lesson 3: Introduction to the Requirements of the ISO 9000:2008 Standard
- Interpretations of Key Terms
- Elements of A Quality System
- ISO 9000:2008 Standard
- Quality Management Process Model
- Quality System Requirements
- Management Responsibility
- Resource Management
- Product Realization
- Measurement, Analysis and Improvement
- Summary
ISO 27001 Lead Auditor Training | ISO 14001 Training | ISO 9001 Training | OHSAS 18001 Training | ISO 22000 Training
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